{"id":1626,"date":"2013-01-31T05:24:21","date_gmt":"2013-01-31T05:24:21","guid":{"rendered":"http:\/\/www.chaordicsolutions.co.uk\/blog\/?p=1626"},"modified":"2013-01-31T05:24:21","modified_gmt":"2013-01-31T05:24:21","slug":"helping-your-team-to-win-and-deliver-strategy","status":"publish","type":"post","link":"https:\/\/www.chaordicsolutions.co.uk\/blog\/from-our-strategy-implementation-consultants\/helping-your-team-to-win-and-deliver-strategy\/","title":{"rendered":"Helping your team to win and deliver strategy"},"content":{"rendered":"<p><a href=\"http:\/\/www.chaordicsolutions.co.uk\/blog\/wp-content\/uploads\/2012\/05\/portfoliomanagementmini.jpg\"><img loading=\"lazy\" class=\"alignleft size-full wp-image-41\" alt=\"portfoliomanagementmini\" src=\"http:\/\/www.chaordicsolutions.co.uk\/blog\/wp-content\/uploads\/2012\/05\/portfoliomanagementmini.jpg\" width=\"97\" height=\"64\" \/><\/a>Helping your team to win and deliver strategy: importance of focus, leverage, engagement, accountability disciplines.<\/p>\n<p>&nbsp;<\/p>\n<p><!--more--><strong>Extract from Forbes &#8211;<\/strong> <strong>Chris McChesney and Jim Huling:<\/strong><\/p>\n<p><em>It\u2019s likely that by now you\u2019ve put the finishing touches on your strategy for 2013. And if you\u2019re like most leaders, by now you\u2019ve fallen in love with your vision for the year\u2014goals achieved, teams engaged, customers delighted, and success rewarded.<\/em><\/p>\n<p><em>While this vision plays in your head like a Spielberg movie, we want to echo sobering advice from a former heavyweight champion: \u201cEveryone has a fight plan until they get hit in the face.\u201d<\/em><\/p>\n<p><em>The vast majority of leaders, 80% in one recent study, will fail to achieve the strategy they have laid out for their teams, and for most it won\u2019t be because of any flaw in their planning.<\/em><\/p>\n<p><em>After working with thousands of leaders and teams in every kind of industry, and in schools and government agencies worldwide, this is what we have learned: Your biggest challenge isn\u2019t deciding what to do. Your biggest challenge is getting people to execute it at the level of excellence you need.<\/em><\/p>\n<p><em>Our experience has shown there are four primary reasons teams fail to execute:<strong><\/strong><\/em><\/p>\n<p><em><strong>1. They have too many important goals. <\/strong>Basically, the more you try to do, the less you actually accomplish. If you\u2019re currently trying to execute five, 10, or even 20 important goals above the day-to-day operation, the truth is that your team can\u2019t focus. That\u2019s why your first challenge is focusing on one (or, at the most, two) wildly important goals, instead of trying to significantly improve everything all at once.\u00a0 This is the discipline of focus.<\/em><\/p>\n<p><em><a href=\"http:\/\/www.ford.com\/\" data-ls-seen=\"1\">Ford<\/a> CEO Alan Mulally recently <a href=\"http:\/\/www.msnbc.msn.com\/id\/40010150\/ns\/business-cnbc_tv\/\" data-ls-seen=\"1\">said it best<\/a>: \u201cYou just can\u2019t be world class on 97 different things.\u201d Focus is a natural principle. The sun\u2019s scattered rays are too weak to start a fire, but once you focus them with a magnifying glass they bring paper to flame in seconds. The same is true of human beings. Once their collective energy is focused on a challenge, there is little they can\u2019t accomplish.<strong><\/strong><\/em><\/p>\n<p><em><strong>2. They hope for good lag measures (outcomes) instead of driving lead measures (behaviors). <\/strong>Lag measures are the tracking measurements of the wildly important goal, and they are usually the ones you spend most of your time hoping for. Revenue, profit, market share, and customer satisfaction are all lag measures, meaning that when you receive them, the performance that drove them is already in the past. That\u2019s why you\u2019re hoping. By the time you get a lag measure, you can\u2019t fix it. It\u2019s history.<\/em><\/p>\n<p><em>Lead measures are quite different. They are the measures of the most high-impact things your team must do to reach the goal. In essence, they measure the new behaviors that will drive success on the lag measures, whether those behaviors are as simple as offering a sample to every customer in the bakery or as complex as adhering to standards in jet-engine design. This is the discipline of leverage.<\/em><\/p>\n<p><em>Simply put, all actions are not created equal. Some have more leverage than others when you\u2019re reaching for a goal. And it is those that you want to identify and act on.<\/em><\/p>\n<p><em><strong>3. They have a scoreboard designed for the leaders, not the players. <\/strong>People play differently when they\u2019re keeping score. However, the truth of this statement is more clearly revealed by a change in emphasis: People play differently when they are keeping score. It\u2019s not about you keeping score for them.<\/em><\/p>\n<p><em>This is the discipline of engagement. The kind of scoreboard that will drive the highest levels of engagement with your team will be one that is designed solely for (and often by) the players. This players\u2019 scoreboard is quite different from the complex coach\u2019s scoreboard that leaders love to create. It must be simple, so simple that members of the team can determine instantly if they are winning or losing.<\/em><\/p>\n<p><em>The highest level of performance always comes from people who are emotionally engaged, and the highest level of engagement comes from knowing the score\u2014that is, knowing whether one is winning or losing. If your team members don\u2019t know whether they are winning the game, they are probably on their way to losing.<strong><\/strong><\/em><\/p>\n<p><em><strong>4. They don\u2019t hold one another accountable. <\/strong>Most teams view accountability as reactive and negative. If you say, \u201cCome see me in an hour; we need to have an accountability session,\u201d they can be fairly certain it\u2019s not a good thing.<\/em><\/p>\n<p><em>But what we\u2019re describing here is a particular kind of accountability, the accountability that is created when a team actively meets every week to answer the question \u201cDid we do what we committed to one another we would do?\u201d When the answer is yes, when members of a team see their peers consistently following through on the commitments they make, they grow in respect for one another. They learn that the people they work with can be trusted to follow through. When this happens, performance improves dramatically.<\/em><\/p>\n<p><em>Your team wants to win. They want to make a contribution that matters. However, many lack discipline, the disciplines of focus, leverage, engagement, and accountability that drive how a team executes. Bring these disciplines to the execution of your 2013 strategy, and your team not only will have the experience of winning on a key goal, they will become a winning team.<\/em><\/p>\n<p><em>This article is by Chris McChesney and Jim Huling. Chris McChesney is global practice leader, execution practice, and Jim Huling is a managing consultant, for FranklinCovey. They coauthored <a href=\"http:\/\/www.4dxbook.com\/\" data-ls-seen=\"1\">The 4 Disciplines of Execution:\u00a0 Achieving Your Wildly Important Goals<\/a>.<\/em><\/p>\n<p><strong>More &#8230;<\/strong> <a title=\"http:\/\/www.forbes.com\/sites\/forbesleadershipforum\/2013\/01\/25\/four-reasons-why-your-2013-strategy-will-fail\/?\" href=\"http:\/\/www.forbes.com\/sites\/forbesleadershipforum\/2013\/01\/25\/four-reasons-why-your-2013-strategy-will-fail\/?\" target=\"_blank\">http:\/\/www.forbes.com\/sites\/forbesleadershipforum\/2013\/01\/25\/four-reasons-why-your-2013-strategy-will-fail\/?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Helping your team to win and deliver strategy: importance of focus, leverage, engagement, accountability disciplines. &nbsp;<\/p>\n","protected":false},"author":1,"featured_media":41,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[74],"tags":[40,43,41,42,35,11,10,12,98,100,70,73,71,72,96,97],"_links":{"self":[{"href":"https:\/\/www.chaordicsolutions.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1626"}],"collection":[{"href":"https:\/\/www.chaordicsolutions.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.chaordicsolutions.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.chaordicsolutions.co.uk\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chaordicsolutions.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=1626"}],"version-history":[{"count":11,"href":"https:\/\/www.chaordicsolutions.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1626\/revisions"}],"predecessor-version":[{"id":1652,"href":"https:\/\/www.chaordicsolutions.co.uk\/blog\/wp-json\/wp\/v2\/posts\/1626\/revisions\/1652"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.chaordicsolutions.co.uk\/blog\/wp-json\/wp\/v2\/media\/41"}],"wp:attachment":[{"href":"https:\/\/www.chaordicsolutions.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=1626"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.chaordicsolutions.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=1626"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.chaordicsolutions.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=1626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}